Moulton's call center adheres to the latest standards in quality control including:

• Wireless call monitoring by supervisors (or clients)
• Training on client products and services
• Caller identification with pop-up order screen to speed up response
• Scripting is automatically called up, depending on the call
• Perfect script recording for consistent messaging
• Digitally recorded calls
• Customized information recording with web access
• Real time call center reporting